Of airports and break-downs

Rajasingham Pratheepan, Civil Aviation Authority, Arabian Gulf

As the head of technical support in one of the busiest international airports in the Arabian Gulf, hardly a day passes by without a technical challenge.

The prime nature of my job is to ensure the smooth running of the airport and air traffic systems and thus help other departments to be on time in everything they do. Therefore a typical day’s activities include supporting mission critical applications such as services to air traffic control, radars and voice communication systems, data servers and internet access.

We have a dedicated team of staff specialized in various fields of science who support airport operations. We also spend time in planning for future upgrades and advancement of technologies.

Crash!

What comes to mind of the 12th of April was a report from the finance department of a loss of services in a local area network. Our initial survey indicated that the server was not responding to any communication and close examination revealed that the system hard disk had crashed and needed replacement. We had a spare hard disk from the server manufacturer and had it replaced within no time. However the tricky part was in bringing the server back to the state it was in before the crash by restoring the data from the backup tapes.

It took about 3 hours to restore the data. To everyone’s joy it went error-free and had the finance system up and running in less than 4 hours from the time of the hard disk crash. I’m sure everyone who worked on that problem, including myself, had a satisfying day at work.

" Studying science would always bring in an element of surprise”

From my early school days, I had the feeling that studying science would always bring in an element of surprise and thrill to my life. Studying law or commerce on the other hand seemed to involve a lot of reading, with less personal touch.
When I was introduced to computers, I was overwhelmed and decided that my career would be based on computer science largely due to the fact that it opened up unlimited avenues to express one’s own imagination and talent. After working for over 15 years in this area of science, it still continues to amaze me and puts the thrill and satisfaction into the work I do.


Written by Rajasinghan Pratheepan – Edited by Kavitha Arunagirinathan

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